TERMS AND CONDITIONS
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* Bookings are accepted only on the understanding that the hirer understands and accepts the terms and conditions and payment of the fee signifies such acceptance.
* For the purposes of these terms and conditions, the person having made the booking and or those people having booked and paid for the services aka the customer or customers are referred to here as the hirer. * Deluxe Private Hire aka Wellingborough Wedding Cars is referred to as the company. * The 'event' refers to any booking either wedding, wedding related or private hire. * Where damages or valeting is to
be charged to the hirer on the part of the Jaguar cars, Guy
Salmon of Northampton NN1 is the the only service agent
acceptable to undertake any such works.
* Your booking is only regarded as confirmed and secured upon receipt of cleared funds in full. * The payment for your booking must be paid, in full, within 5 working days of the making of the booking. * Payments of bookings for wedding cars where the event takes place within a month of the booking date will be charged £20 in addition to the fee agreed. Private hire bookings must be paid immediately. * The first 50% of any payment for either a wedding car or cars or for private hire cars is non- refundable (at the discretion of Deluxe Private Hire) upon cancellation except where the time of cancellation is described below. * Booking dates will be over-written where a third party is able to make payment for the said date and where you, the hirer, have not made payment within the allowed dead-line. * The company requires immediate notification of cancellation or postponement of the event. * Should cancellation occur between 8-12 weeks of the event, 50% of the fee charged will be returned to the hirer. * Should cancellation occur between 12-16 weeks of the event, then 75% of the fee will be returned to the hirer. * Should cancellation of the event occur within 8 weeks of the event, or where a replacement booking cannot be arranged or where alternative bookings have been refused for the same date, full payment will be retained by the company. * Postponements, at the discretion of the company, may involve charges. Postponements where an alternative date is refused due to unavailability or where the hirer has requested a date which is unavailable will incur costs. * Refunded payments will not be returned to hirers until after the cancelled event date. * All of our vehicles are strictly non-smoking. * Our vehicles are maintained to the highest standard in an attempt to make them as reliable as possible. However, in the unforeseen event of an accident, breakdown, puncture, traffic jam or severe weather conditions, the company accepts no liability, nor responsibility for the consequences or losses incured of such occurrences. The company will however undertake whatever measures are deemed viable at the time of the incedent to complete the hiring where accomplishable and which may, at the discretion of the company, include providing alternative vehicle(s). * Our cars are cleaned to a high standard and will be checked over and checked again shortly before arrival. However, the company can accept no liability, nor responsibility for clothing becoming dirtied or damaged whilst entering or leaving the vehicle or whilst in transit due to unforeseen circumstances. This is particularly relevant during times of inclement weather. * The hirer will be responsible for any damage caused to the interior or exterior of vehicles owned by the company or where alternative vehicles are aquired to cover events and shall not be limited to damages caused by the hirer, guests or couples to be (or having been) married. A minimum charge of £100 will be charged to cover valeting costs should soiling be caused by any passenger through drink, food or illness or soiling of any kind. * Where children are to be transported, children must be controlled by the hirer or guardian(s). Damage caused by children by whatever means will be charged to the hirer at current Guy Salmon prices where the Jaguar cars are damaged or at current Hillier Hill prices where the Bentleys are damaged. * The costs to cover repairs to damages will be governed by the repair centre. The repair centres for all repairs are as set at the top of this page and are not negotiable. * The vehicles belonging to the company or hired as a replacement for the event are of executive class and passengers, whether the hirer or the hirer's guests or the couple to be (or having been) married are expected to observe this in their choice of dress. Clothing likely to cause damage or considered unsuitable by the chauffeur at the time of travel will not be allowed in the vehicle. The chauffeur reserves the right to protect the vehicle by refusing entry where compromise cannot be met. * The chauffeur may terminate the booking without notice and without refund of funds if the client or passengers cause excessive delays or become disorderly or disrespectfull of either the chauffeur or the vehicle and or in the chauffeurs judgement, are unfit to travel. This is not negotiable and the chauffeur reserves the right to involve security forces at his/her discretion. * All passengers are requested to make sure that all belongings are taken out of the cars. Valuables should not to left in the vehicles. The company will not be held responsible for any loss or damage of personal items. * Additional trips, alterations to the original booking while on-route will be charged at £1.00 per KM and be paid in advance at the discretion of the chauffeur. * If you change the date of your wedding, you must notify us by telephone, email or in writing. In the event of the hirer changing the date of a booking, we will transfer the booking fee to the new date provided we have the availability to do so. However, if the new date is unavailable the booking will be forfeited and 50% of the fee will be retained by the company. * The company reserves the right to amend or alter these terms and conditions at any time and without prior notice. These terms and conditions are not negotiable. * Bookings are accepted only on the understanding that the hirer understands and accepts the terms and conditions and payment of the fee signifies such acceptance. |
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Charges: There is a 10% charge on all credit card bookings over the phone or in person. All Credit card bookings will require photo ID and authorisation signatures before or on the day of the event. There are minor charges online with Paypal payments. There are no charges for cash
payments but cash will not be accepted in the cars or on the
day. All bookings must be paid in advance according to the
terms and conditions. For payment by cheque, |
Go to Payments Page